We all want to keep our identity and privacy intact especially while browsing the Internet. Moreover, we do not want to be spied by government agencies or ISPs. Also, we do not want to be a victim of cybercrime.
Now a few years back we did not have an effective solution for all such cases. But things have been changed after the inception of VPN(Virtual Private Network). As a VPN can assure your safety and privacy while browsing through the internet. Moreover, apart from making your identity safe it also helps you in accessing the content that may be unavailable at your location and bypass ISP throttling.
But like any other thing VPNs also tend to fail, and when they fail then your privacy and security can be at risk. So, whenever your VPN fails you have to immediately look for its solution to continue browsing through the internet without fear of being compromised or hacked by cybercriminals.
Therefore, to help you in keeping your privacy and security intact we have created this article in which we have included some most common problems of VPN along with their most effective and easy solutions. So, without further ado, let’s start.
VPN Fails to Connect
One of the most common problems that most of the users face is VPN failing to connect. There can be several reasons for the problem, from your VPN provider to the device on which you are using VPN. Let’s check out how to fix this problem.
Verify the Login Details and Account Status
This is one of the silly mistakes that can be committed by anyone even with a techy user. It may be possible that you are entering the wrong details while logging into your VPN client.
Like any other account, you need to enter the correct username and password to be able to log in to your VPN account. It may also be possible that your VPN account is inactive. Many VPN providers let you login into your inactive account but they won’t allow you to connect to any of the available servers.
So, if your VPN fails to connect then first make sure that you are entering the correct username and password to sign in to your VPN account. And in case it doesn’t work even after carefully entering your password, then go ahead and reset your password.
Also, make sure that your VPN account is still active and not expired. And in case it got expired then go ahead and renew it.
Check your Firewall
A firewall that acts as a gatekeeper for all incoming and outgoing traffic sometimes may interfere with your VPN connection. This is because it is your firewall that has to keep an eye on all your incoming and outgoing requests and if it finds anything fishy, it immediately stops all the traffic. To make sure if the problem is due to your Firewall or not just temporarily disable your firewall and then try reconnecting to your VPN client.
If temporarily disabling the firewall fixes the problem then you need to check some outgoing connections and ports and open them if they are incorrectly detecting any genuine outgoing or incoming request. You can also check the documentation provided by your VPN provider for the preferred ports to allow the connection.
Make Sure Both Device and VPN Server are Online
First of all, make sure that you are able to connect to the Internet without a VPN and also the website you are accessing is up, running and reachable. To check this you can disconnect your VPN and then try opening the website on your preferred browser. Sometimes the vpn issue occurs with chrome browser. tIn case the site doesn’t respond, then try restarting your router. If the problem persists then the problem can be from your Internet service provider’s end.
Another way to check this problem is to try opening the official website of your VPN provider by connecting to your VPN. In case you are unable to connect it using a specific server, try connecting to a different server or wait for a while before the server is again up and running, as the server can be down due to regular maintenance.
Try using VPN from an Alternate Network
Another reason for VPN unable to connect is an issue with your existing network. So to troubleshoot it, try connecting your device to an alternate network like a public Wi-Fi network or a mobile hotspot.
If the connection is established without any problem then the problem lies with your home network. In such a case try checking your internet settings to check out the problem that is stopping you from accessing your VPN.
A VPN client that you use to connect to a virtual private network is a software or an application(like any other application that is installed on your computer). Therefore, common problems like app crashing can arise with a VPN client as it happens with any other installed app or program. Now to fix this you can try the following listed ways.
Restart your PC
Restarting your PC is a solution for various problems as it gives a fresh start to the services and also releases the resources consumed by unnecessarily running background services. So whenever you face a problem with your VPN client software, the first thing you need to do is restart your PC
Make Sure you are Using Updated Version of VPN Client Software
Like any other application, to provide its users the best features and fix the prevailing problems, VPN providers keep on releasing new updates for their users. Therefore if your VPN provider has provided an update and you are still using an outdated version then we highly recommend you to update your VPN client software immediately.
Also, to avoid this in the future we recommend you to keep checking for the latest updates and releases on the official website. Moreover, you can update your existing software from the VPN client settings or directly download the latest version available at the official website of your VPN provider.
Close Unnecessary Running Programs
If there are lots of applications running on your system simultaneously then there can be memory and resource issues that can be closing your VPN software unexpectedly. To fix this issue we suggest you close all the unnecessarily running applications. Closing the applications will release the memory and will help you in fixing the problem of VPN crashing..
Reinstall the VPN client Software (if required)
If none of the above solutions work then we suggest you uninstall the present version of your VPN software and then download the latest version from the official website of your VPN provider.
Fail to Establish Tunnel Connection
Another common VPN problem is your VPN client failing to establish a tunnel connection to its servers. There can be two common reasons for this problem:
- Your router is consistently performing IP packet filtering and making it difficult to setup IP tunnel traffic.
- Another reason could be a problem in the proxy server that lies between the VPN client and server.
To rectify the first problem we suggest you head on to the Advanced Settings of TCP/IP properties page of the target device > select Filtering > tap on the properties button to disable it.
To rectify the second problem we suggest you consider connecting on L2TP/IPSec if you are connected using OpenVPN. And if you are already connected using L2TP/IPSec protocol then try switching to OpenVPN.
VPN Keep on Disconnecting Automatically
A VPN client that automatically keeps disconnecting itself after each successful connection is not only annoying but also a huge risk to your privacy and security. To fix this here are some of the solutions.
Switch to a Different VPN server
It is quite common that once in a while your most preferred VPN will also fail which will keep on disconnecting your VPN automatically. To check or fix this try connecting to an alternate server. And once you are connected to a different server the problem of VPN disconnecting automatically will resolve.
Disable your Firewall
Firewalls are a much-needed security program to check incoming and outgoing traffic, however, sometimes they may interfere with the connectivity of VPN. Many times it is also observed that a firewall slows down the internet connection and results in disconnecting your VPN.
Also, it is seen that the Firewall fails to handle heavy VPN traffic, therefore as a resolution, you may try disabling your firewall, when trying to connect to a VPN server.
Connect through an Ethernet Cable
It may be possible that your wireless router is causing issues for your VPN to connect. Therefore to troubleshoot the problem we suggest you connect your device directly to the router via an ethernet cable instead of using it on Wi-Fi.
Try Alternate DNS server settings
Another reason for VPN keeps on disconnecting is the problem with the current DNS server you are using. Although VPN comes with their own DNS services, however, sometimes they may also mess with your VPN connectivity. Therefore, as an alternative, you can change DNS server settings in your VPN settings.
So folks this is all from our side. We hope that the above article has helped you in fixing your VPN problems. And now you will be able to use your VPN without any issues.
Originally posted 2021-07-13 17:43:00. Republished by Blog Post Promoter