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Thursday , 27 October 2016
Home » IT and Tech Blogs » Information Technology » Troubleshooting » Microsoft Office Professional Plus 2007/2010/2013 encountered an error during setup.

Microsoft Office Professional Plus 2007/2010/2013 encountered an error during setup.

office2007office2010  office2013

The “Microsoft Office Professional Plus 2007/2010/2013 encountered an error during setup.” seems to be a common issue with many Office users.  Having rendered my Office install useless, I tried various troubleshooting to get it installed and again.  What this issue ultimately came down to was corruption in my SSD drive and having to update my SSD drive firmware; if your install suddenly stops working and you are left unable to reinstall Office, you may want to look into possible disk corruption.

If having completed these steps

Office 2007/2010

Office 2013 

are still unable to remove Microsoft Office, you can also try the following (These are some solutions that various research has found to work for others.):

Office 2007/2010/2013

  • Run the Microsoft fix it (Office 2007/2010) or Microsoft fix it (Office 2013) from the following link to remove traces of Office
  • Once the fix it process is complete try the step below to rename the Microsoft Help Folder and check if it helps:
    · Hold Windows key + R.
    · Copy and paste, or type the following command in the Open box, and then press Enter:
  • Rename the ‘Microsoft Help‘ folder as ‘Microsoft Help. OLD‘ and try to reinstall

Other possible solutions for Office 2007/2010

  • Try installing as the primary administrator account and try to reinstall
  • Change your system time to 6 february 2010 and try to reinstall
  • Choose the CUSTOMIZE install option and choosing that the programs be installed on the first use.
  • Unregister/Reregister installer
    start > run > msiexec /unregister
    start > run > msiexec /regserver
    restart system & try and try to reinstall office 2010

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Any other comments or pointers? Please leave in the comments section below:




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  2. thanks solved my problem!

  3. funny song

  4. thanks this worked perfectly

  5. wilfredo_chiaramonte

    Office 2013 does this too. This resolved my issue for the same type of error.

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