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Microsoft Office Professional Plus 2007/2010/2013 encountered an error during setup.

The “Microsoft Office Professional Plus 2007/2010/2013 encountered an error during setup.” seems to be a common issue with many Office users.  Having rendered my Office install useless, I tried various troubleshooting to get it installed and again.

What this issue ultimately came down to was corruption in my SSD drive and having to update my SSD drive firmware; if your install suddenly stops working and you are left unable to reinstall Office, you may want to look into possible disk corruption.

If having completed these steps

Office 2007/2010

Office 2013 

are still unable to remove Microsoft Office, you can also try the following (These are some solutions that various research has found to work for others.):

Office 2007/2010/2013

  • Run the Microsoft fix it (Office 2007/2010) or Microsoft fix it (Office 2013) from the following link to remove traces of Office
  • Once the fix it process is complete try the step below to rename the Microsoft Help Folder and check if it helps:
    · Hold Windows key + R.
    · Copy and paste, or type the following command in the Open box, and then press Enter:
  • Rename the ‘Microsoft Help‘ folder as ‘Microsoft Help. OLD‘ and try to reinstall

Other possible solutions for Office 2007/2010

  • Try installing as the primary administrator account and try to reinstall
  • Change your system time to 6 february 2010 and try to reinstall
  • Choose the CUSTOMIZE install option and choosing that the programs be installed on the first use.
  • Unregister/Reregister installer
    start > run > msiexec /unregister
    start > run > msiexec /regserver
    restart system & try and try to reinstall office 2010

End of Life Support for Microsoft Office 2007

Microsoft Office 2007 Support has ended 10/2017.  It is also important to note the End of Support for Older TLS Versions in Office 365.

Looking to upgrade?  Here are some links to find the best deals available for Microsoft Office.

Office 2010

Find the best price here: https://ebay.to/2rzbxuZ

Office 2013

Find the best price here: https://ebay.to/2jMnLvO

Office 2016

Find the best price here: https://ebay.to/2KeiIQb

Also check out these books on Microsoft Office Troubleshooting.

Originally posted 2011-12-07 15:50:00. Republished by Blog Post Promoter

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  2. thanks solved my problem!

  3. thanks this worked perfectly

  4. wilfredo_chiaramonte

    Office 2013 does this too. This resolved my issue for the same type of error.

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