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Annoying IT problems don’t always require complicated solutions. Optimize your small business by learning how to deal with these common IT problems.
Global spending on IT is expected to reach $3.8 trillion by the end of 2019. This is a 3.2% increase over the previous year. More businesses are continuing to invest in new enterprise-oriented technologies to boost growth and productivity.
For small businesses, investing in robust IT solutions is a bit of a problem. Small business owners are often reluctant or unaware of how to handle IT issues in their businesses.
In this article, we discuss eight common IT problems that small businesses face and their possible solutions.
Data Storage and Recovery
Many small businesses overlook the importance of having an adequate and reliable data storage facility. This is the golden age of information systems. Companies collect large volumes of critical data every day, and this data needs to be properly stored and secured.
Local storage is not sufficient or reliable enough to handle business data.
Today, there is the option of cloud storage. Cloud storage facilities store tons of valuable data securely online, where it is available for use at any time as needed. It also comes with backup and recovery functions, so there is no risk of data loss.
It is one thing to collect and keep data safe, and another to understand the data and use it to benefit the business.
Customer information and transaction logs, for instance, are vital at figuring out market trends and consumer behavior. With a detailed interpretation of business data, you can predict sales and growth, which gives you time to prepare for any eventualities.
Large firms invest heavily in data analysis by hiring entire departments of data experts equipped with cutting-edge analytic tools.
Online data analytic services and software are suitable for small businesses because they are inexpensive and barely need any skills.
Cybersecurity is a major concern not only for small businesses but for large enterprises as well. A global study showed that the average cost of a data breach is about $3.8 million.
This problem particularly strikes small businesses because they lack the resources to put up high-end cybersecurity defenses. Also, some businesses may ignore strict cybersecurity altogether because they are unaware of the risks or underestimate their vulnerability.
Again, online services for hire come to the rescue. There are several reputable cybersecurity firms that asses the vulnerability of online platforms and make security recommendations. Most of them work hand in hand with web developers to implement the necessary security measures.
Poor Communication Systems
Communication is the lifeblood of all business operations. Inadequate or unreliable communication infrastructure could hinder smooth transactions and ultimately cause losses in both time and money.
The traditional desk phone is now completely gone, and in its place are more robust VoIP-based systems. These integrated systems significantly cut down the cost of communication and maintenance of equipment. Since they connect via the internet, they are remarkably reliable and versatile.
Small businesses usually shy away from such investments due to the initial high cost of implementation. However, an integrated communication system pays for itself in just a few years.
No IT Plan
Most small businesses lack strategic IT planning. An IT plan should tell you which IT resources you need to sustain growth and demand. Every business should learn when to upgrade, what to keep, and how to integrate IT resources economically over time.
IT growth should be tied to business growth.
It is unlikely for a small business to finance an on-site IT department. The next best thing is to use an IT consultancy service.
An IT management service like VOX Network Solutions guides businesses in achieving their IT goals depending on prevailing and future needs.
Unmet Software Demands
Most small businesses use off-the-shelf enterprise software to serve their digital processing needs. Many do this because it is cheaper or for lack of an alternative.
Generic software does not satisfy specific business needs. Every business is different; there is no “one size fits all” approach when it comes to software products. For the best software performance and relevance, a custom-developed product is often the only option.
Nowadays, businesses don’t have to develop software from scratch. Software as a Service (SaaS), lets you customize enterprise tools and only have to pay a small fee for their use. This is both time and cost saving, and ideal for small businesses.
Lack of Skills
Small businesses struggle to maintain and repair IT system due to the lack of adequately skilled personnel.
Often, the job of servicing and repairing hardware is outsourced to third parties. But even that is not enough. The staff needs to be trained in basic maintenance procedures to keep systems running.
Switching to hosted desktops and software are excellent solutions that will help you avoid losing time and money on frequent repairs. The host takes care of the resources and ensures that they are always available for use.
Keeping Up with Tech Trends
Technology is constantly changing. Innovations in hardware and software are quickly becoming industry standards and completely changing the IT landscape.
New technology brings new business opportunities and improves business operations. While you are busy and focused on running the business, useful tech trends may go unnoticed.
For example, recent telecommunication technologies allow you to outsource many routine business tasks to freelancers or remote workers. This includes such options as using a remote support team, freelance designer or web developer. Such professionals allow you to improve your business performance and add new features to satisfy customers without vastly increasing your spending. Another great opportunity is to outsource content creation and marketing activities to remote workers. You can easily find freelance authors for your needs by checking Essaypro reviews or searching for similar services online.
Always take your time now and then to learn about new IT solutions that could add value to your business. Keep close contact with an IT consulting firm to gain insight into the dynamic tech world, and take advice on implementing new IT gadgets and tools.
Learn to Overcome Your IT Problems
Small businesses need to accept the importance and benefits of information technology. IT empowers the core aspects of business, such as marketing, communication, and data management.
There is a lot more to IT than desktop computers and office phones. It’s about efficient data gathering and protection, data interpretation and sharing, and making use of information.
Small businesses need to invest more effort and resources to solve their IT problems. Admittedly, IT resources are not exactly cheap, but you have to start somewhere. Dedicate a significant portion of the business budget to revamping and growing the IT infrastructure.
Don’t be afraid to ask or spend. Speak to IT experts and learn how to manage and increase the productivity of your IT investment.
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