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Answering the most burning questions related to the ITIL certification

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There is a scope for learning every time. Running behind good career opportunities that can pay your efforts with a handsome salary and unstoppable learning is normal for every thriving job seeker. Training programs, courses, and certifications are valuable educational assets that can fasten the process of professional development, though they are losing their charm now as they do not highlight your actual skills.

With so many certifications rolled up, does an ITIL certification is worth doing?.

Don’t mire yourself in doubts; read this post and get answers to your questions.

What is ITIL all about?

ITIL means Information Technology Infrastructure Library. It includes the best practices industry practices in IT service management. Being a framework, it takes care of active operations and continual improvement, leading to the successful delivery of projects. It is different from the first international standard for IT service management, ISO 20000. Considering the ITIL a standard would be wrong, as it is a set of guidelines to align your IT service management to the best practices of the industry.

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ITIL has a broad Certification scheme.

  • ITIL foundation certification
  • ITIL Expert
  • ITIL Master.

Since the updated version of ITIL came to view in 2011, ITIL has gained worldwide traction, and many leading companies have accepted  ITIL for its complaint with service management in IT.

India is a pioneer in outsourcing IT services and is observing a huge demand for ITIL certifications with so many professionals certifying their skills every day.

Should software engineers go for an ITIL certification?

Software development and software maintenance are the two broad fields of software.

The project management approach of software development involves start and end dates in order to develop robust software. After the development of software, and putting it into operations, software maintenance takes over the role to carry out further maintenance operations. ITIL centers on software maintenance as the concepts involved are in IT hardware maintenance.

A beginner or an experienced professional working in software maintenance, IT infrastructure, IT support and other IT service management area can take an ITIL certification to perform jobs more effectively while adding value to your career.

What is the legitimate way to become an ITIL Expert certified professional?

If you are an experienced professional, you can opt for an extensive certification scheme of ITIL to uplift your career.

The ITIL Foundation Certification is important to apply for intermediate level certification.

ITIL Intermediate modules are highly advanced courses for experienced professionals to become an ITIL expert while certifying your skills.

Lifecycle stream and Capability stream are the two subdivisions of intermediate level. Lifecycle modules cover the management of processes, and Capability modules dive deep into the practices of ITIL.

ITIL expert qualification depends on credits, which means a minimum of 22 credits is what you require to become an ITIL expert.

  • You get two credits if you clear the ITIL foundation certification.
  • Life cycle Intermediate modules give you three credits each
  • Capability Intermediate modules give you four credits each

You need to achieve minimum 17 credits to take MALC module, which provides you with five credits.

What is the role of ITIL in employment?

Whether you are a beginner or you have a couple of years experience in IT, you can target jobs, such as IT service delivery analyst, support engineer, technical support, help desk engineer, etc..

You will be considered an ideal candidate for Entry-level jobs in IT service management tools such as BMC remedy, IBM Tivoli,  etc.

When you have more than seven years of experience, you will be considered a good fit for responsible roles, for example, release manager, service desk manager, IT service delivery manager, and Incident/problem manager.

You can even become an independent ITIL consultant or ITIL trainer to further your academic career.

What is the success rate of an ITIL certification?

Let’s get to the point – getting a certification is not hard nowadays. A certification does not guarantee that you are aware of basics and advanced concepts. It doesn’t give you wings, but it does heighten your chances to grab the job.

Is ITIL certification really worth it?

All in all, an ITIL certification really helps you catch an employers attention, as it will let employers know that you know about project management, though you are not experienced. Moreover, an ITIL certification is used as a basic filter to filter out the right candidates. But that does not mean you will get a job. Backing up your skills with a good experience and certification can help you present yourself an ideal candidate for employers.

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